Image

McCutcheon Air Conditioning and Heating Blog

3 minutes reading time (519 words)

Is that AC Tech a Wolf in Sheep’s Clothing? What the Bruno Total Home Performance State Investigation Illustrates.

Since 2016 Sean McCutcheon’s Air Conditioning and Heating has been working hard to help consumers avoid predatory contractors.

We even created a humorous video series featuring the fictional A.C. Winterbottom, Agent for America’s Repair Force, and an accompanying website (www.AmericasRepairForce.com) that is full of information on how to spot a scam.

bigstock Woman Greeting A Repairman At 6425320Unfortunately, as this recent news story illustrates, there’s no shortage of dishonest contractors trying to take advantage of unsuspecting homeowners…

The Florida Office of the Attorney General is currently investigating Bruno Total Home Performance, formerly known as Bruno Air, in Bonita Springs for allegations of shoddy work, overselling and overcharging for products and services, performing unnecessary work, high-pressure sales tactics, and unscrupulous loan practices - including forging customers' signatures on financial documents.

Court records also indicate that Louis Bruno, LLC (d.b.a. Bruno Total Home Performance) has filed at least 3 foreclosure actions and over two dozen liens against property owners in Lee & Collier counties!

Predatory contractors will try anything to separate you from your money.

They’ll claim to find mold and tell you your family is in great danger - some will even claim that they can’t “legally” leave an AC system running in such bad condition. Other companies will strongarm you into signing documents and even refuse to leave before you do - obviously, they don’t want you to get a second opinion. The list of scams goes on…

But there are many ways to see if a company or contractor is reputable.

Consumers can verify licenses with the Florida Department of Business and Professional Regulation (DBPR) online at www.myfloridalicense.com, by calling 850-487-1395, or by downloading the free DBPR Mobile app. The Better Business Bureau (BBB) is also a great resource for information and ratings on companies and your local Chamber of Commerce can recommend a business.

 

Another way to avoid falling prey to unethical contractors is to ask around.

Contact friends and neighbors to see who they recommend and do a little research on the internet – online reviews from Google and others are a great way to get a consensus opinion and see where a company’s strengths and weaknesses are. And don’t just look for high ratings, look for companies with more than a handful of reviews which could have come from their friends and family. Finally, it never hurts to get a second opinion before spending a large amount of money on something.

In the case of Bruno Air, the DBPR shows 2 complaints against Bruno's contractor's license which is “current with probation”. In a rare move, the BBB revoked Bruno Air's accreditation in November of 2015 based on what it saw as a "pattern of complaints;" the new company, Bruno Total Home Performance, has never been accredited. And their online reviews, literally, scream “STAY AWAY!!!”

Click here for more information:

Five things to know about the state investigation into Bruno Total Home Performance
(link to https://www.news-press.com/story/news/local/2019/01/17/bruno-total-home-performance-state-investigation-5-things-know/2603815002/)

Attorney general's office investigating Bruno Total Home Performance in Bonita Springs
(link to https://www.naplesnews.com/story/money/business/local/2019/01/15/law-enforcement-presence-bruno-total-home-performance-bonita-springs/2580545002/)

Homeowners shed light on state inquiry into Bruno Total Home air of Bonita
(link to https://www.naplesnews.com/story/money/business/local/2019/01/16/bruno-total-home-performance-still-open-business-day-after-law-enforcement-seized-documents-offi/2591820002/)

Sean McCutcheon’s Air Conditioning and Heating now...
Attorney General asked to Investigate FPL's Busine...
28 March 2019
AC Blog
With Sarasota summer right around the corner our air conditioners will soon be working much harder to keep us cool.Just like normal upkeep on your car, your Sarasota air conditioning needs regular mai...
10 May 2015
AC Blog
During the hot Florida summer months it's easy to rack up a high electric bill.Here are a few ways you can save money and still stay comfortable.Did you know that setting your air conditioner only 5% ...
06 August 2019
AC Blog
Happy to support the Tiny Hands Foundation's Back-to-School Backpack Brigade which aims to provide 1,500 backpacks filled with school supplies for children in need across Sarasota and Bradenton.If you would like to support this worthy cause, you can ...
10 July 2019
AC Blog
 Feel The Love, originally launched as Heat U.P. in 2009, connects Lennox dealers, like Sean McCutcheon’s Air Conditioning and Heating, with deserving individuals and families in their own communities.Participating dealers volunteer their time a...
04 June 2019
AC Blog
NOAA's Climate Prediction Center is forecasting a “near-normal” hurricane season this year, but you don’t need a very active season for just one hurricane to make landfall and wreak havoc.Secure the UnitMake sure your outdoor unit is properly secured...
31 May 2019
AC Blog
Forget about buyer negotiations for a new AC system or failed home inspections.With PACE Financing, Sarasota County Homeowners can finance energy-efficient heating, cooling, and ventilation systems with no money down and no credit check so you can se...
31 May 2019
AC Blog
You already know who to call for all your residential HVAC needs.But did you know that our accurate estimating, reliability, and drive to meet construction deadlines also makes us the preferred HVAC contractor of many of your favorite businesses acro...

Sean McCutcheon's Air Conditioning and Heating, Inc.
5696 Pinkney Avenue
Sarasota, FL 34233

(941) 921-7208

Contractor License # CAC1813799

Site Map

Sean McCutcheon's Air Conditioning Logo - Blue and White

© 2019 Sean McCutcheon's Air Conditioning and Heating, Inc. All rights reserved. Web Design and Hosting: Concept Digital Media, Inc.